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Troubleshooting

Below are common issues and requests that customers submit support tickets for. The following pages provide self-service how-to-articles for solving common requests. If you have additional questions or encounter other issues, please refer to the support section to get assistance.

Common Requests

Using the Lightning Components on other sObjects

Sales Document Search

Common Errors

Error Linking Accounts to SAP Customers

Customer Link

Cannot view the enosix Logs

Delete Logs

Additional Steps

Review and ensure that all of the post-installation steps have been completed.

Post Installation Steps

If none of the above resolves the issue or answers the question, please contact support.

Support