Troubleshooting

Below are common issues and requests that customers submit support tickets for. The pages below are self service how to articles on solving common requests. If there are additional questions or issue see the support section on getting assistance.
Common Requests
Using the Lightning components on other sObjects
Using Sales Document Search on other sObjects
Common Errors
Error Linking Accounts to SAP Customers
Customer Link Page
Cannot view the enosix Logs
Deleting enosix Logs
Additional Steps
Review and ensure that all of the Post installation steps have been completed.
Post Installation Steps
If none of the above answers the question, or solves the issue contact support.
Support

Upgrading

Resolving Duplicate Value Found on Surface v2.4.1 upgrade

Last modified 11mo ago

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Common Requests

Using the Lightning components on other sObjects

Common Errors

Error Linking Accounts to SAP Customers

Cannot view the enosix Logs

Additional Steps