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Troubleshooting

Below are common issues and requests that customers submit support tickets for. The pages below are self service how to articles on solving common requests. If there are additional questions or issue see the support section on getting assistance.

Common Requests

Using the Lightning components on other sObjects

Sales Document Search

Common Errors

Error Linking Accounts to SAP Customers

Customer Link

Cannot view the enosix Logs

Delete Logs

Additional Steps

Review and ensure that all of the Post installation steps have been completed.

Post Installation Steps

If none of the above answers the question, or solves the issue contact support.

Support