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enosix @arnold AI Agent for Salesforce 1.0.0​

📦 DOWNLOAD NOW: Get the enosix @arnold AI Agent for Salesforce directly from the Salesforce AppExchange 👉 https://go.enosix.com/agentforce-app 📦

  • [Feature]: Agentforce+Surface. A smarter way to explore SAP Sales Documents — now one click away.

We’ve integrated the Surface app directly into Agentforce chat, delivering a seamless experience where users can retrieve SAP Sales Document Item statuses and instantly deep dive into the full document in Surface — all from a single chat interaction.

Why This Matters: This integration bridges conversational simplicity with enterprise data depth. Users no longer need to search for transactions or navigate multiple systems. With one click, they get a clear, actionable view of SAP sales documents in an intuitive UI designed for sales and service efficiency.

  • [Feature]: Enhanced Chat UI with Custom Lightning Types (CLT).

Agentforce chat now uses Salesforce's new Custom Lightning Types (CLT) to display SAP Sales Order Item summaries in a structured, readable format directly within the chat window. CLT minimizes AI hallucinations by clearly separating data from narrative, helping ensure the chat interface reliably presents actual SAP data.

Why This Matters: By using Salesforce’s Custom Lightning Types, we deliver a cleaner, more predictable chat experience. Users get the clarity of a structured UI, without needing to interpret raw text responses. This enhancement supports better decision-making and reduces the risk of misunderstanding data — especially when dealing with complex SAP documents.

Please see enosix @arnold AI Agent for Salesforce documentation for more information.

  • [Feature]: Added an Invocable Action that allows the AI Agent to retrieve material numbers from SAP based on a product description provided in Salesforce (by user or extracted from Salesforce object).

  • [Feature]: Added an Invocable Action that allows the AI Agent to retrieve recently created sales orders from SAP using the material and customer numbers provided in Salesforce (by user or extracted from Salesforce object).

  • [Feature]: Added the enosix @arnold AI app to assist admins in verifying the validity of named credentials and ensuring a successful SAP connection.

    Please see enosix Product Documentation for more information.

  • [Feature]: Added SAP Order Status Query Invocable Action allowing users to seamlessly query SAP system for real-time order status updates directly from Salesforce — no need to launch the SAP system.

    This feature will streamline access to SAP order details without leaving Salesforce and improve efficiency and visibility for customer service teams.

    Please see enosix Product Documentation for more information.