Sync Run Results

Summary

The results page shows a list of syncs that have ran. The list shows in order by most recent first.

You can navigate to this page using one of the following methods.

• Select View Sync Events from the Sync Dashboard.
  • You will see a total list of runs for all links that exist in your system.
• Select All Runs from a specific Link Dashboard.
  • You will see a list of runs for syncs that have been run for that the specific link.
• Select Last Run from a specific Link Dashboard.
  • Only appears if that Link has been ran, you will not see this option if you have never ran that link before.
  • Will take you directly to the results of the last sync that was run for that link.

Example of list of Customer Sync past runs (Sync Events).

Example details of a specific sync run (Sync Event).

Record Snapshots

Record Snapshots are sObject records generated to capture information about individual records coming across the Link and store a representation of the records properties and values.

Record shapshots are used by enosix Sync as a basis for retrying failing individual records. As such, they are useful for:

• Understanding failure reasons.
• Re-processing failed records after correcting any prerequisite data in Salesforce.
• Re-processing failed records due to any intermittent issues.

note

If a sync fails due to a System Error (data cannot be retrieved from SAP due to connectivity, SAP application server issues etc.) there will not be any Snapshot data.

Example properties of a sample Snapshot record.

Configuring Record Snapshots

The number of Snapshot records in a given batch are determined by the Batch Size Limit and Record Snapshot Logging Level under the Logging and Retention section of the Link Settings configuration.

Setting	Description
Record Snapshot Logging Level
All	There will be a Snapshot record captured for each record-in-flight returned from a successful call to SAP. When Record Snapshot Logging is set to All, it can quickly consume a large portion of Salesforce storage. Enabling Testing Mode in the development environment helps conserve storage, as the snapshot log data is not saved in Salesforce.
Errors/Warnings (default)	Snapshot record created when there is a failure/warning in upserting the data into Salesforce.
Errors Only	Snapshot record created when there is a failure in upserting the data into Salesforce.
None	Record Snapshots are NEVER generated. This can be useful in sandboxes or other environments with low data storage limits.
Record Snapshot Retention Duration (in days)	Record Snapshots will be saved for 30 days (by default), after which record details will be deleted. The Parent Sync Event will be left alone and still hold the summary of information about errors and warnings, but you won't be able to look at or retry failed individual records anymore after that point.